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Customer Reviews

Pella of Kelowna brings expert advice about, and installation of, finely designed windows and doors. We’ve got the solutions and services you demand for your window or door replacement plans, but don’t take our word for it. See what our homeowners are saying about us.

4.8/5 stars based on 16 reviews
Average customer rating in the last 12 months
Showing Most Recent Reviews (last 12 months)
Kathleen B.
Calgary, AB
7/01/2019
Why did you choose Pella?
Quality of windows
Were there any memorable aspects of your experience?
Installers were very good
Anita S.
Edmonton, AB
5/20/2019
Why did you choose Pella?
Our past experiences were positive and we appreciated the quality of the product. Familiarity.
Viqui H.
Calgary, AB
4/29/2019
Why did you choose Pella?
Good quality, lifetime warranty. Nice looking energy efficient
Were there any memorable aspects of your experience?
I found in the beginning my sales rep a little overwhelming. Spent a bit much time focusing on what they needed to say. I was cut off a couple of times. And felt a bit rushed to buy the product. I myself could handle it but I feel bad if someone was a senior or gets intimidated easily. May buy something they can't afford. The install was done exceptionally well but the clean up was less then desired. Communication between sales and installation fell by the wayside. But it was all rectified and ironed out.
Barbara B.
Calgary, AB
4/15/2019
Why did you choose Pella?
Quality, sales rep. and service from previous installation we had done.
Were there any memorable aspects of your experience?
It was just a great experience from beginning to end..
Denise G.
Edmonton, AB
4/08/2019
Why did you choose Pella?
The initial sales consultation was why we chose Pella over other window and door companies. Andrew was friendly, knowledgeable, and took our concerns seriously. He was as concerned about the asthetic result as we were, which was not the case with the other window and door companies. We were also looking for a company with a good reputation for quality and craftsmanship, both interior and exterior so we chose Pella.
Were there any memorable aspects of your experience?
The installation process was superb. I ended up having my 5 kids home that day because of a PD day and the installers were gracious enough to work through the bustle of a busy household. The installation team also gave suggestions about trim and finishings that really made the window a wondering feature in our home!