FAQ

No two renovation projects are the same. In order to figure out the budget for your window or door replacement project, we will need to completely realize your wants and needs. Schedule a no-obligation, in-home consultation and we’ll be able to offer you a free quote at your consultation. A Pella^® design professional will work beside you to visualize your project, select high-quality products and measure for your replacements.

In addition to offering high-quality products in various styles, we also offer payment and finance options to help make your replacement project affordable.

It’s our priority to make certain that we answer all of your questions about windows and doors from Pella of Kelowna. We’ll review all the features and choices available to you, including material choices and energy-efficient possibilities. To make sure we can cover it all, we recommend you schedule about two hours for your consultation meeting.

Installations of replacement windows and doors from Pella of Kelowna are led by a Pella^® Expert Installer^SM. Under his or her direction, Pella-certified installers will install your windows or doors for you. They must sit through a thorough set of training courses to ensure your windows and doors are correctly installed and match Pella’s warranty criteria. You can read more about your straightforward, no-guess installation day here.

Before they can be brought on board, Pella makes installers to pass a drug test and background check. Our installers are totally protected by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also covered for 10 years under the installation limited warranty and service agreement.

Pella^® products meet or exceed ENERGY STAR^®-certification in all 50 states and the majority of Canada. How will this apply to you? Not only could you realize a drop in your heating and cooling costs, but you will help lower your impact on the environment.

The benefit of Pella^® vinyl windows is that you won’t have to paint them. They are made in a number of colors, so you’ll find a color that goes with your home. We do not endorse painting your vinyl products; this will nullify your warranty.

Pella of Kelowna offers services and support that larger stores aren’t able to. Our expert staff has expertise in selling, installing and servicing Pella^® windows and doors. You’ll have a devoted Pella sales team, comprised of a project manager, local service technicians and quality installers. We normally use the term “single-source accountability.” You just have to contact our office, your sales representative or your project manager with any questions or concerns you can think of, and we will get to work resolving the issue.

There are a variety of reasons why Kelowna-area folks choose Pella of Kelowna for their replacement window and door needs. Our success is built on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s expert Direct Sales Network. Unlike other companies who sell exclusively through third-party channels, Pella of Kelowna has a dedicated window and entry door showroom. This unique way of doing business offers you a highly personal experience with the help of a local Pella^®-certified team. Whether you are in the market for the beauty of wood, the strength of fiberglass or the reduced maintenance of vinyl—Pella of Kelowna has a high-quality, energy-efficient and reliable solution.